Welcome to Lounge. By accessing, browsing, or utilizing our peer-to-peer airport lounge pass marketplace, digital applications, or related transaction services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use.

These terms establish a binding agreement between you as a traveler or seller and Lounge. If you do not accept all requirements specified herein, you must refrain from accessing our catalog, listing digital passes, or completing pass transactions.

To register an account, purchase lounge access credentials, or offer passes for secondary transfer, you must satisfy the following conditions:

• You must be at least 18 years of age or possess legal capacity to enter binding agreements under your local jurisdiction.
• All registration data, contact numbers, and payment details provided must be accurate, current, and verifiable.
• You are solely responsible for maintaining the confidentiality of your credentials and all activities occurring under your profile.

We reserve the right to suspend or close accounts that provide misleading information or engage in suspicious exchange patterns.

Our platform connects individual pass holders with prospective airport passengers. When interacting on the marketplace, all members agree to the following rules:

Please review our step-by-step guidance on our How It Works page to ensure seamless transaction completion.

Once a transaction is confirmed, pass codes, entry barcodes, or digital QR vouchers are processed immediately through our secure distribution framework.

• Instant digital credential generation accessible via your user dashboard and dispatched directly to your confirmed email address.
• Automated cryptographic barcode check ensuring unique voucher integrity prior to payment release.
• Details regarding transmission speed and access timelines are documented on our Delivery Information page.

Pass prices are set transparently on each listing. All listed rates represent the full payable amount at checkout including applicable service facilitation and processing charges.

Payment must be made through approved secure credit cards or digital payment gateways integrated on the platform. Lounge does not store raw payment card credentials on its local infrastructure.

We maintain clear protection policies to ensure buyer and seller peace of mind. Specific criteria regarding invalid passes, entry refusal, or duplicate listings are handled under our formal policy.

Users agree not to misuse the platform in any manner that disrupts normal marketplace operations. Prohibited activities include, without limitation:

• Attempting to submit previously used, invalid, expired, or voided lounge credentials.
• Deploying automated bots, crawlers, or scraping scripts to extract marketplace rates or pass listings.
• Engaging in harassment, deceptive listing details, or fraudulent identity representation.
• Circumventing platform payment protections by organizing off-platform settlements.

Lounge operates as an intermediary marketplace facilitator. Individual airport business lounges are operated by their respective third-party airline operators, hospitality groups, or airport authorities.

While we verify credential formats, physical lounge entry remains subject to specific lounge operating capacity, dress codes, opening hours, and airport terminal security regulations. Review user experiences on our Business Lounge Reviews section.