1. General Information

The information provided on Lounge ("we," "our," or "us") is for general educational and platform operational purposes only. While our peer-to-peer marketplace facilitates the direct transfer and purchase of airport lounge access credentials, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of any listings posted by community sellers.

2. Independent Marketplace Operation

Lounge operates independently and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with airport authorities, international airline alliances, or proprietary lounge operators. All trademarks, service marks, trade names, product names, and brand logos appearing on the website are the property of their respective owners. Their mention on this platform is solely for descriptive identification of eligible terminal locations and facilities.

3. Lounge Admission and Capacity Policies

The possession of a verified digital pass grants access subject to the specific entry criteria established by individual lounge managers. Factors impacting physical admission include, but are not limited to:

• Real-time lounge seating capacity and priority access queues determined by on-site staff.
• Local dress code regulations, code of conduct requirements, and passenger age requirements.
• Flight departure timing parameters, which typically limit entry to 3 or 4 hours prior to scheduled departure.
• Valid boarding pass validation corresponding to the specific airport terminal and concourse.

4. Peer-to-Peer Transactions and Digital Delivery

Our platform provides an escrow and verification mechanism to ensure fast digital pass transfer. However, users acknowledge that individual sellers are responsible for the validity of issued passes at the moment of exchange. In the event of access denial due to invalidated credentials, transactions remain protected under our established Refund Policy.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Lounge shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, inability to access terminal lounges, missed travel connections, or changes in third-party airline lounge operations.

6. Amendments and Updates

We reserve the right to amend, update, or revise this Disclaimer at any time without prior notice. Any changes will become effective immediately upon posting to this page. We encourage travelers to review this page periodically to stay informed of our operational guidelines.